CIMS-HR Overview

CIMS-HR is a contact and resource management application that understands many of the special requirements of the Home and Community Care sector.  There are common requirements of any service that is provided:

• assessment
• intake
• care planning
• scheduling
• billing
• payroll integration
• reporting
• statistics
• fundraising

These services involve the recipients of service (clients and care partners) and the providers of that service (paid staff, volunteers, brokered workers, third-party agencies) who may require resources to conduct those services (vehicles and equipment).

CIMS-HR uses the concepts of "department" codes to define the services that you offer, and "activity" codes to track the specific details within each of those departments.  The billing, reporting and statistical components will automatically detect any new codes that you configure and automatically include them in reports that you're already used to working with.

You can therefore easily expand your service offerings, or pilot test new programs, without making any changes to CIMS-HR or needing to license additional components that are specific to that service.

Fully-Integrated interRAI-CHA Assessments

Canesto is licensed by interRAI to include the core CHA assessment and its supplements within the CIMS-HR application.  Assessments can be initiated and completed either in the main CIMS-HR application or on a separate assessment tool that can be installed on an assessor's notebook.  A secure web service allows that separate application to pull client information from the main database and to add back any new information that is provided when the notebook is off-line. 

CCIM Vendor Validation

Even though the CHA was only formally adopted as the standard assessment instrument in Ontario in 2010, we initiated the license with interRAI in December 2008.  We have been participating in the CCIM vendor validation process and in conjunction with the University of Waterloo have been providing input on the adoption process since August 2011. 

We have been working with one of our customers to complete the validation process on both the agency and vendor side.  We have also successfully uploaded sample CHA XML files to our vendor account on the CCIM IAR portal.  This validation effort, combined with the fact that every site is using exactly the same version of CIMS-HR means that other users do not need to repeat the validation step.  CCIM will have a record of our application name and version and this fact means that a significant pool of healthcare service providers in Ontario will have immediate access to an authorized solution.

Our Philosophy

The integration of the CHA provides insight into our development and customer philosophy.  Existing CIMS-HR customers will receive this new functionality as part of the regular update process.  Canesto is not charging additional fees for the inclusion of the CHA in the CIMS-HR license because we believe that the application should have this core capability as a standard feature based on the directions being followed by the Local Health Integration Networks.  When an agency invests in our application they can be confident that it will meet their requirements and keep pace with changes in the sector well into the future.

An Outstanding Solution For Both Large And Small Healthcare Service Providers

CIMS-HR is unique in the Home and Community Care sector in that it is effectively supporting national, enterprise organizations as well as small, local agencies.  This fact brings enterprise-class software to all users.  Some systems are marketed and priced for large sites only, while others don't have the depth of functionality to support large organizations and are more data-collection type systems rather than management applications.