We Care About Our Clients And Understand Their Environment
It's not a secret that the community support sector has been asked to do more and more with modest (or sometimes no) increase in funding. Our annual support and update fee has not increased since it was first introduced over 12 years ago. Word-of-mouth referrals have allowed the company to grow the number of sites every year, and the stability of the product has allowed that growth to occur without an exponential increase in support costs. We do not make changes that will trigger expensive training to implement, or cause hardware refreshes that would otherwise be un-necessary.
We understand the financial constraints that our customers face and conscientiously strive to provide the best possible return for their investment.